FAQ

Please find below some of the frequently asked questions

As a trader like most of you, we've been tired of searching 100's of homepages to find some quality expert advisors or indicators, so we thought, why not build a marketplace for expert advisors and indicators where people like us can publish their product to a wide audience or look for some hot new software....and here we are.

 

Actually we support Metatrader 4 and Metatrader 5. If there is a need for Ninjatrader or other platforms, please let us know so that we can set them up.

If you're planing to sell your expert advisor, your indicators or something like that, there is no fee for publishing. You only get charged if someone buys your software. If you're planing to promote your other products by publishing freeware, there is no problem for you. You can offer them for free to your audience without any costs.

 

No, because we offer our customer a 20 days moneyback guarantee, your funds will be ready for withdraw on the 21st day after purchasing the product.

 

We have different sets of commissions. Normally it starts with 30% but if you're in the beginning or your EA programming career hit us up for a special percentage :).

 

Yes, the minimum amount for a withdraw request is normaly 50$. If you are not satisfied with Forex-Marketplace.com and planning to close down your store, we will transfer all your remaining funds after the 21st day of your last sale. Please send us an email.

 

Forex-Marketplace.com is based in Switzerland, so you can be sure that we try our best to protect all your data.

We offer a money back guarantee of 20 days after purchasing the software product. If you're not satisfied with the product, please contact us.

At the moment we offer only payment throught paypal. Thanks to paypal you can pay with all major credit cards too.

You will receive an email right after purchasing with all the instruction and a download link. If the files are protected, please contact directly the vendor through our store-list.

Your data will be handled confidentially, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the paypal secure procedure. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

You should receive an email with a download link, in case you didn't receive an email, please first check your spamfolder. If there is no mail from us, please contact us through our contact form on the page. 

You may receive an invoice from the vendor directly. Forex-Marketplace.com is only a sales channel for the software and acts as an intermediary.